Friday, June 25, 2010

Know Your Meme: How Do I Shot Web?

It was 4:55 on a Friday afternoon. The trouble tickets were updated and the phones had been quiet all afternoon. We were all just trying to kill the last five minutes of the day: BSing about the week we'd just had, our plans for the weekend and generally enjoying some light-hearted banter. And that's when it hit: an end user at a new account was having some trouble with some unsupported software, and decided to enter a trouble ticket for it.

OK, OK... They're supposed to do that, so I'll not fault them on that, albeit it's somewhat douchey to do at five 'til five. It's the ticket subject and description that got us:
Subject: How do I fix part?

Description: I in (XYZ Application) and cant fix part. How do I fix part?
-.-; That's verbatim, missing contracted verbs, punctuation, articles and all. With stupid elemental damage imminent, I had to take evasive maneuvers. The guys were starting to scratch their heads, and asking me all sorts of questions: "What is 'part'? Are we supposed to know how to fix it? Is it in the documentation?" To which I simply replied, "Hay guise, how do I shot web?"

"How do I shot web?" is an interweb trolling-style catchphrase used to point out or poke fun at rather noobish behavior or inquiries. Its construction implies, vis-à-vis the lack of proper grammar and simple construction, that the person making the request is either trying to get a rise out of their audience, or is asking in earnest but may likely not completely comprehend the answer.

Shortly after the meme's inception, the fine folks at 4chan (don't click that...) created an image macro for it, depicting a confused Spiderman posing the question. It has since been used, combined with the original phrasal construct, as a template to fit other memes when the ability to create original content proves elusive.

And at five 'til five, that's about all I had left in me. It was enough to disarm my coworkers long enough to explain the joke and that there was nothing to be done about the ticket at this time; it was an unsupported application and the support for it, being on the east coast, would have closed up shop for the day. A move that we'd be wise to follow.

We'd just have to learn how to fix part another day.